Archive for December, 2006
Website report for Transport for London’s Oyster site
Posted on December 15, 2006 ~ Filed Under Web ideas
URL: https://sales.oystercard.com/oyster/lul/entry.do
Site purpose: To allow customers to research and buy tickets, including top-up, for the Oyster card used on London Transport.
Overview: This site has serious usability problems that hinder the customer’s experience. The following points should be addressed. Further issues exist, but these points would dramatically improve the site in the short term. I recommend […]



















